Privacy policy

Effective Date: 21/12/2024

At MaxFlow - Nasal Strip UK, we are committed to safeguarding your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, products, and services available at nasalstrip.co.uk.

1. Information We Collect

We collect various types of information from you, including:

  • Personal Information: This may include your name, postal address, email address, phone number, and payment details when you make a purchase or interact with our services.
  • User-Generated Content: Information you provide when you interact with our website, such as reviews, comments, or other user-generated content.
  • Device and Usage Information: We may automatically collect information about your device and how you use our website, including IP addresses, browser type, and browsing patterns.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To process and fulfill your orders, including billing and shipping.
  • Customer Service: To provide customer support, respond to inquiries, and resolve issues.
  • Marketing and Communications: To send you updates, promotional offers, newsletters, and marketing materials (you may opt-out at any time).
  • User Experience: To improve and personalize your experience on our website.
  • Legal and Regulatory Compliance: To comply with legal obligations and respond to lawful requests from authorities.

3. SMS Consent

By providing your mobile phone number, you consent to receiving marketing text messages from MaxFlow - Nasal Strip UK. You can opt out of these messages at any time by texting "STOP" to the number from which you received the messages.

4. Information Security

We implement security measures to protect your information. Customer data is stored in a secure database, and only authorized personnel have access to this information. However, please note that no method of online transmission or data storage is 100% secure.

5. Sharing of Information

MaxFlow does not sell or share your personal information with third-party companies or organizations. Your data may be used to improve our products and services, contact you regarding your order or account, or send marketing materials directly related to our offerings.

6. Access and Control

You have the right to access and request changes to your personal information held by MaxFlow. To do so, please contact us via email at support@nasalstrip.co.uk.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on our website and will take effect immediately.

8. Consent and Agreement

By using our website and services at nasalstrip.co.uk, you agree to this Privacy Policy and the collection, use, and storage of your personal information in accordance with this policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

MaxFlow Customer Support

Your privacy is important to us, and we are dedicated to ensuring the security and confidentiality of your personal information.