Shipping policy
Effective Date: 21/12/2024
Welcome to MaxFlow! This Shipping Policy outlines the terms and conditions governing the shipping of our nasal strips to our valued customers. By making a purchase on our website, you ("Customer") agree to comply with and be bound by the terms set forth in this Policy.
1. Currency and Pricing
- All prices and charges related to shipping are denominated in British Pounds (£).
2. Domestic Shipping (United Kingdom)
2.1 Fixed Pricing
- Free Shipping: All orders over 15£ till 31 March are qualified for free standard shipping. (Usually £3.99 now FREE)
2.2 Delivery Time
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Standard Delivery time: 2-5 Business Days (Tracking provided)
3. International Shipping
- MaxFlow currently ships only within the United Kingdom. We do not offer international shipping at this time.
4. Delivery Time Frames
4.1 Estimates
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Delivery times are estimates and commence from the date of shipping, not the date of the order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
- We are not responsible for delays caused by factors outside our control, such as adverse weather conditions, natural disasters, or shipping carrier issues.
5.1 Signature Requirements
- No signature is required upon delivery. Packages will be left at the shipping address provided during checkout.
5.2 Customer Responsibility
- It is the customer's responsibility to ensure secure receipt of the package and to provide accurate shipping information.
6. Shipping Confirmation and Tracking
6.1 Confirmation Email- Customers will receive a shipping confirmation email containing tracking information once the order has been shipped.
- Tracking services are included with all standard shipping options.
- Please allow 1-2 business days for order processing.
- For information on returns and refunds, please refer to our Returns & Refunds Policy.
- We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
10. Contact Information
- For any questions or concerns related to shipping, please contact us at support@nasalstrip.co.uk.
11. Changes to This Policy
- We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
12. Governing Law
- This Shipping Policy is governed by the laws of the United Kingdom.
By continuing to use our website and making a purchase, you consent to this Shipping Policy and its terms and conditions.
Thank you for choosing MaxFlow!